Privacy and cookies policy
MultiSeis Programmes Ltd is committed to ensuring that your privacy is protected and data is handled properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services.
1. Introduction
The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights.
This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under applicable data privacy laws.
Please read this policy carefully and make sure you fully understand our practices in relation to your personal information. If you read and fully understand this Policy and remain opposed to our practice, you must immediately leave this site and avoid or discontinue all use. If you have any questions or concerns regarding this policy, please contact us at info@multiseis.com
The following principles are complied with when processing personal data:
- Data is processed fairly and lawfully
- Data is processed only for specifiedand lawful purposes
- Processed data is adequate, relevantand not excessive
- Processed data is accurate and, where necessary, kept up to date
- Data is not kept longer than necessary
- Data is processed in accordance withan individual’s consent and rights
- Data is kept secure
- Data is not transferred to countriesoutside of the European EconomicArea (EEA) without adequateprotection
2. What information do we collect?
We may collect the following information:
- Information that you provide by filling in forms on our site, such as; name, email address and phone number.
- Details of any questions or concerns if you contact us with a query or issue
- Website usage data such as; your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of ana-lysing the use of the website and services.
3. What we do with the information we gather
We will use collected data to:
- Ensure that content from our site is presented in the most effective manner for you and for your computer
- Provide you with support, information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- Notify you about changes to our service.
- We may use the information to improve our products and services.
4. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
5. Retaining and deleting personal data
5.1) Personal data that we process for anypurposeor purposes shall not be kept for longer than is necessary for that purpose or thosepurposes.
5.2) We may retain your personal data wheresuch retention is necessary for compliance witha legal obligation to which we are subject, or inorder to protect your vital interests or the vitalinterests of another natural person.
6. Amendments
6.1) We may update this policy from time to time by publishing a new version on our website. Version number and date can be found at the bottom of this page.
7. Your Rights
5.1) Personal data that we process for anypurposeor purposes shall not be kept for longerthan is necessary for that purpose or thosepurposes.
5.2) We may retain your personal data wheresuch retention is necessary for compliance witha legal obligation to which we are subject, or inorder to protect your vital interests or the vitalinterests of another natural person.
8. Third Party Websites
8.1) Our website includes hyperlinks to, and details of, third party websites.
8.2) We have no control over, and are not responsible for, the privacy policies and practices of third parties.
9. Updating Information
9.1) Please let us know if the personal information that we hold about you needs to be corrected or updated at info@multiseis.com
10. Controlling your personal information
10.1) We will never sell or lease your personal information to third parties and only ever distribute your information if we have your permission to do so.
11. Cookies that we use
11.1) We use cookies for the following purposes:
• authentication and navigation - we use cookies to identify you when you visit our websites and as you navigate our websites;
• personalisation - we use cookies to store information about your preferences and to personalise our websites for you;
• security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our websites and services generally; and
• analysis - We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our websites is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/
12. Managing Cookies
12.1) Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
https://support.google.com (Chrome);
https://support.mozilla.org (Firefox); http://www.opera.com (Opera);
https://support.microsoft.com (Internet Explorer);
https://support.apple.com (Safari); and https://privacy.microsoft.com (Edge).
12.2) Blocking all cookies will have a negative impact upon the usability of many websites.
12.3) If you block cookies, you will not be able to use all the features on our websites.
13. Our Details
13.1) Our legal name is Havian Ltd
13.2) We are registered in England and Wales under registration number 04301088, with our registered office at 48 Gunton Drive, Lowestoft, Suffolk, NR32 4QB, UK and a principal place of business at: Orbis Energy, Wilde Street, Lowestoft, Suffolk, NR32 1XH, UK.
13.3) You can contact us:by post, using the addresses given above; using our website contact forms by telephone, + 44 1502 509241 by email, info@multiseis.com
